Frequently asked questions

myCarto is an Information System mapping software designed to centralise, structure and visualise all components of your IT infrastructure within a single, shared repository. The solution enables you to map the various layers of the IS, whether these are applications, infrastructure, data, data flows, business processes or dependencies between components.

The aim of myCarto is not limited to producing technical diagrams or graphical representations. Above all, the platform provides a comprehensive, coherent and actionable view of the Information System to better understand how it works, anticipate the impacts of change and facilitate decision-making.

By centralising knowledge within a single repository, myCarto helps business and IT teams collaborate more effectively, improve IS governance and ensure the success of transformation projects. Mapping thus becomes a dynamic, shared and sustainable tool, capable of evolving alongside the organisation’s needs.

myCarto is designed for organisations seeking to improve their understanding, governance and management of their information systems. The solution meets the needs of various roles within the organisation, addressing a range of uses and challenges.

CIOs use myCarto to manage their IT infrastructure and gain a comprehensive overview of the information system. Enterprise architects rely on the platform to structure the different layers of the information system and better understand the dependencies between components. Application managers can analyse interactions between applications and more easily anticipate the impacts of a change.

Cybersecurity teams also use myCarto to identify critical assets, map data flows and strengthen risk management. IT architecture managers use it to support transformation projects, whilst business units benefit from a better understanding of the processes and tools used on a daily basis.

myCarto is used by private companies as well as local authorities, public institutions and healthcare organisations, across a wide range of contexts and maturity levels.

myCarto can be used in a wide range of contexts relating to the management, governance and evolution of information systems. The platform enables information system knowledge to be centralised within a single repository in order to address a variety of business, technical and regulatory challenges.

The solution is notably used in the context of application mapping, IS urbanisation, impact analysis and application portfolio rationalisation. It also supports projects related to cybersecurity, risk management, BCPs/DRPs, IS master plans and regulatory compliance initiatives such as the GDPR or NIS2.

In practical terms, myCarto helps organisations better understand the dependencies between applications, infrastructure, data and business processes. For example, the platform enables users to identify applications affected by a change, visualise critical workflows, pinpoint sensitive components, and anticipate the consequences of an incident on the rest of the IT system.

The aim is to provide a clear, structured and shared view of the information system in order to facilitate decision-making, secure transformation projects and improve overall control of the IT estate, without multiplying tools or creating scattered repositories.

Over time, information systems have become increasingly complex. The number of applications is growing, data flows are becoming denser, infrastructure is evolving, and dependencies between components can sometimes be difficult to manage. Without a holistic view, it becomes more difficult to anticipate the impact of changes, ensure the success of projects, or identify risks associated with the IT environment.

Implementing an IS mapping enables this knowledge to be centralised and structured, providing a clear, consistent and shared view of the information system. Mapping helps organisations to better understand their environment, visualise the interactions between applications, infrastructure, data and business processes, and improve communication between business and IT teams.

An IS map also serves as a valuable decision-making tool. It facilitates impact analyses, supports transformation projects, streamlines the application portfolio, strengthens cybersecurity, and makes it easier to meet regulatory requirements or pass audits.

Going beyond a simple technical inventory, mapping thus becomes a lever for governance, management, and control of the IT infrastructure.

Many organisations begin their IT system mapping with Excel files, documents or diagrams drawn up by hand. Whilst this approach may work initially, it quickly becomes difficult to maintain as the IT system evolves and dependencies multiply.

IS mapping software allows all information to be centralised within a single, structured and shared repository. The data becomes more reliable, more consistent and easier for the organisation’s various teams to use.

Mapping is no longer limited to producing static diagrams. It enables the visualisation of links between applications, infrastructure, data, flows and business processes to better understand the overall functioning of the IS.

This visibility facilitates, in particular, impact analyses, the management of transformations, the rationalisation of the application portfolio, risk management, and cybersecurity and regulatory compliance initiatives.

Mapping software also saves time through the automation of graphical representations and centralised data updates. Teams thus have a clearer, more sustainable and more easily usable view of the IT system over time.

Yes. Using the data in the repository, myCarto automatically generates dynamic and consistent maps of the Information System.

Unlike diagrams created manually in office software, these maps remain directly linked to the data in the repository. When an element changes—be it an application, a workflow, an infrastructure component or a process—the relevant views are automatically updated.

This approach helps avoid duplicates, inconsistencies and outdated diagrams often found in manually maintained maps. Teams thus have a more reliable view of the IT system, one that is easier to maintain and use over time.

The automatic generation of diagrams also facilitates impact analyses, understanding of dependencies between components, and communication between business and technical teams. Users can therefore focus on utilising the information rather than on maintaining the diagrams.

Yes. The level of detail in myCarto is fully configurable to suit your mapping strategy and the maturity of your organisation.

Some organisations prefer to start with a high-level view of their IT infrastructure by mapping only the main applications, critical workflows or major business processes. Others require a much finer level of detail, including infrastructure, technical dependencies, sensitive data or specific components.

Thanks to the flexibility of myCarto’s meta-model, the repository can evolve gradually over time without disrupting existing systems. This makes it possible to enhance the mapping as needs, projects or usage evolve.

This approach allows you to build a mapping that is truly tailored to your organisation, whilst avoiding overly cumbersome or complex models right from the start of the project.

Yes. myCarto has been designed to adapt to the specific requirements of each organisation, rather than imposing a single model for mapping the Information System.

Thanks to its flexible meta-model, it is possible to customise objects, relationships and attributes to accurately reflect the reality of your IS. The rules governing data structuring and organisation can also be adjusted to suit your business, technical or governance requirements.

The platform also allows you to create and develop different views of the mapping depending on the use case: application-oriented, infrastructure-oriented, functional or process-oriented. Each view can thus be tailored to a specific audience, whether technical teams, business units or senior management.

This customisation capability enables you to build a mapping that is genuinely useful on a day-to-day basis, aligned with your challenges and internal practices, whilst ensuring the overall consistency of the repository.

Keeping an up-to-date IT system map is one of the main challenges facing organisations, particularly because environments are constantly changing: new applications, infrastructure changes, evolving workflows and the arrival of new service providers.

myCarto addresses this challenge by offering an approach centred on a single, dynamic repository, in which information is updated directly at source. Any changes made in the repository are automatically reflected in the various views of the map, thereby minimising discrepancies between the actual state of the IS and its representation.

The solution also facilitates data updates through various mechanisms such as file imports, API exchanges, and the incremental contributions of different stakeholders within the organisation. This approach allows responsibility for updates to be shared rather than concentrated on a single team.

By combining centralisation, automation and collaborative input, myCarto enables reliable mapping to be maintained over time, without the need for re-entry or manual reconstruction of diagrams.

Yes. myCarto can be integrated into your existing IT system to prevent data silos and ensure consistency across the organisation’s various databases.

The platform features APIs that enable myCarto to be connected to third-party tools such as CMDBs, ITSM solutions, asset management tools, and other business and technical repositories. These integrations facilitate data exchange between systems and allow the mapping to be populated or updated in a more automated manner.

This interoperability reduces duplicate data entry, minimises the risk of inconsistencies and ensures greater reliability of the information used for IT governance. The mapping thus becomes a central hub for consolidating and visualising data from various tools within the IT ecosystem.

Yes. myCarto allows you to import existing data in order to capitalise on work already carried out within the organisation and to speed up the implementation of the Information System’s mapping repository.

This approach is particularly useful when launching a project, as it avoids having to start from scratch and allows you to make use of files or inventories that are already available. The data can thus be integrated gradually into myCarto to form an initial usable database.

Importing data also makes it easier for teams to adopt the tool, as it allows them to retrieve information they are already familiar with whilst organising it into a more coherent, centralised and scalable repository. The mapping can then be enhanced over time according to the organisation’s needs and uses.

myCarto enables the integration of existing data to facilitate the creation or enhancement of the Information System’s mapping repository. This approach allows organisations to capitalise on files already produced by their teams and to accelerate the development of an initial usable map.

The solution supports several formats commonly used in organisations, including Excel (XLSX), CSV and XML files. These formats make it easy to import existing inventories, tool exports or structured databases.

In some cases, process modelling formats such as BPMN can also be used to integrate or structure business process elements within the mapping.

This flexibility allows data to be gradually integrated into myCarto without requiring extensive pre-processing, whilst ensuring a solid foundation for structuring and enriching the repository over time.

Yes. myCarto is compatible with the main enterprise architecture frameworks, including TOGAF, ArchiMate and Zachman.

The platform is not limited to a single model for mapping information systems. It is based on a flexible meta-model that allows different architectural approaches to be represented and adapted to the practices of each organisation. This allows the mapping to be aligned with existing standards whilst retaining the ability to customise the model according to business and technical requirements.

In practice, myCarto can thus be used to structure an enterprise architecture approach in line with TOGAF principles, to represent functional and technical layers according to ArchiMate, or to organise the various perspectives of the IS using a framework inspired by the Zachman model.

This compatibility allows organisations to rely on recognised frameworks whilst retaining considerable flexibility in the modelling and evolution of their mapping.

Yes. myCarto is available in two deployment modes to accommodate the technical, organisational and regulatory constraints of different organisations.

The solution can be deployed in SaaS mode, with infrastructure hosted within the European Union. This approach provides a rapidly operational, maintained and secure environment, without the need for client-side infrastructure.

myCarto is also available in On-Premise mode, allowing installation directly on the organisation’s infrastructure. This mode is generally preferred when specific requirements regarding security, sovereignty or in-house hosting must be met.

In both cases, the platform retains the same functional capabilities for mapping, structuring the Information System and facilitating collaboration between teams.

myCarto helps to strengthen organisations’ cybersecurity by providing greater visibility across the entire information system. By centralising knowledge of applications, infrastructure, data flows, data and dependencies in a single repository, the platform enables a better understanding of the interactions between the various components of the information system.

This visibility is essential for identifying critical areas, analysing dependencies and anticipating the potential impacts of a security incident. It also makes it easier to understand propagation chains in the event of a failure or cyberattack, thereby improving teams’ responsiveness.

myCarto also helps to structure risk management and business continuity processes by providing a clear and actionable representation of the information system. Mapping thus becomes a practical tool for cybersecurity teams, enabling them to better prioritise protective measures and strengthen the overall resilience of the information system.

myCarto helps organisations structure their GDPR compliance approach by providing a clear, centralised view of the data within their information systems and how it interacts.

By enabling the mapping of applications, data flows and business processes, the platform makes it easier to identify where personal data is used, stored or exchanged. This visibility is essential for understanding data processing, documenting data flows and gaining a better grasp of the associated responsibilities.

Mapping the IT system also makes it possible to visualise dependencies between systems, which helps to identify sensitive areas and improve the traceability of data flows. This helps to streamline audit procedures, structure GDPR documentation and support compliance initiatives.

myCarto thus becomes a management tool for teams responsible for data governance, providing them with a reliable, shared foundation for analysing, documenting and evolving data processing over time.

myCarto helps organisations meet the challenges of the NIS2 Directive by providing greater visibility into their information systems and facilitating the implementation of requirements relating to governance, risk analysis and the documentation of critical assets.

Under NIS2, organisations must maintain an up-to-date map of their Information System in order to identify and document their critical assets, infrastructure, applications, data flows, dependencies and service providers. This visibility is essential for conducting a risk analysis, anticipating the impact of an incident and demonstrating control over the IS during audits or inspections.

However, the directive does not require the use of specific software to implement this mapping.

With myCarto, organisations can, in particular:

identify critical IS assets
visualise dependencies between applications and infrastructure
map flows and interactions
document components and their criticality levels
facilitate impact analyses and audit processes

myCarto thus enables this mapping requirement to be transformed into a dynamic, centralised and actionable repository, facilitating the implementation of a sustainable NIS2 approach.

The platform is also available as a SaaS solution, hosted in France, meeting the data sovereignty requirements of many organisations.

Following an initial consultation to discuss your requirements, the myCarto teams will support you in implementing the solution.

This includes, in particular:

setting up or launching the environment
initialising the database
importing existing data
training
methodological recommendations

The aim is to have a fully operational environment up and running as quickly as possible.

The duration depends on the scope of the project and the data available.

However, an initial operational platform can usually be set up within a few weeks.

A phased approach then allows the database to be expanded over time.

Not all users require the same level of training on myCarto. The platform is designed to be used by a variety of user profiles, with widely varying levels of involvement and contribution.

Users who simply view the maps can generally get to grips with the tool quickly, without in-depth training, thanks to an intuitive, navigation-oriented web interface.

However, those required to enrich or modify the Information System’s mapping repository must be trained to ensure data consistency and the quality of the model. This training is usually delivered in groups, in short sessions lasting a few hours, to facilitate skills development whilst remaining compatible with the teams’ operational constraints.

This approach balances ease of use, the quality of the repository and the gradual adoption of the tool within the organisation.

Le tarif de myCarto dépend de plusieurs critères, afin de s’adapter à la taille de votre organisation, à vos usages et à votre stratégie de cartographie du SI.

La tarification repose notamment sur le nombre d’utilisateurs et leur profil (consultation, mise à jour ou administration), le périmètre fonctionnel choisi (Starter, Advanced ou Premium) ainsi que le mode de déploiement retenu (SaaS ou On Premise).

Ce modèle présente un avantage important : il permet de cartographier votre Système d’Information sans limitation liée au nombre d’applications, de flux ou d’objets présents dans le référentiel. Le budget reste ainsi corrélé au nombre d’utilisateurs, qui évolue généralement moins vite que le patrimoine applicatif.

Quelle que soit la formule choisie, vous bénéficiez de l’accès au support, des mises à jour de la solution et des ressources de la communauté myCarto (documentation, événements, club utilisateurs, etc.).

Pour obtenir un devis adapté à votre contexte, nous vous invitons à contacter notre équipe.

myCarto est proposé selon trois formules afin de s’adapter au niveau de maturité et aux besoins de chaque organisation.

La formule Starter est particulièrement adaptée aux DSI de petite taille ou aux organisations qui démarrent une démarche de cartographie du SI. Elle intègre l’ensemble des fonctionnalités essentielles pour construire, maintenir et exploiter un référentiel de cartographie complet, couvrant les couches métiers, fonctionnelles, applicatives, techniques, data et RGPD. Cette formule est disponible exclusivement en mode SaaS.

La formule Advanced s'adresse aux organisations souhaitant aller plus loin dans la maîtrise et la personnalisation de leur Système d’Information. En complément des fonctionnalités Starter, elle permet notamment de personnaliser librement le méta-modèle, de bénéficier d’un environnement de test, d’une installation On Premise, d’une navigation hors ligne et de la modélisation de la couche stratégique.

La formule Premium est destinée aux organisations ayant des besoins avancés en matière de gouvernance et de modélisation du SI. Elle inclut l’ensemble des fonctionnalités des offres Starter et Advanced ainsi que la modélisation BPMN, les interfaces API REST, la planification de tâches, la gestion des groupes propriétaires et un environnement de recette dédié.

Nos équipes peuvent vous accompagner pour identifier la formule la plus adaptée à vos besoins et à votre niveau de maturité.

Oui. myCarto est référencé auprès des principales centrales d’achat du secteur public, ce qui facilite son acquisition par les collectivités, établissements publics, organismes de santé et autres structures soumises aux règles de la commande publique.

La solution est notamment disponible via :

• l’UGAP
• la CANUT
• le RESAH
• le CAIH
• le Groupe des Centrales Nationales de Logiciels (GCNL)

Le recours à ces centrales d’achat permet de simplifier les procédures d’acquisition, de bénéficier de conditions négociées et de sécuriser les démarches administratives liées à l’achat d’un logiciel.

Solu-QIQ est la solution historique d’urbanisation du SI développée par AB+ Software. myCarto en est aujourd’hui le successeur et représente une refonte complète de la plateforme.

Cette nouvelle génération a été conçue pour offrir davantage de souplesse, de performance et de capacités d’analyse. Elle s’appuie sur une gestion du méta-modèle beaucoup plus flexible, permettant d’adapter plus facilement la cartographie aux besoins de chaque organisation.

myCarto intègre également un moteur graphique entièrement repensé, offrant une navigation plus fluide, une meilleure expérience utilisateur et des capacités d’exploration du Système d’Information largement renforcées.

L’objectif de cette évolution était de proposer une solution plus moderne, plus collaborative et plus adaptée aux enjeux actuels de gouvernance, de cybersécurité et de transformation des systèmes d’information.

Demander une démonstration de myCarto est simple et sans engagement.

Il vous suffit de compléter notre formulaire de demande de démonstration :

Demander une démonstration myCarto

Après réception de votre demande, un membre de notre équipe vous contacte afin de mieux comprendre votre contexte, vos enjeux et vos objectifs en matière de cartographie du Système d’Information.

La démonstration est réalisée par un expert myCarto et permet de découvrir concrètement les principales fonctionnalités de la plateforme, les possibilités de modélisation, les capacités d’analyse ainsi que les cas d’usage les plus pertinents pour votre organisation.

C'est également l'occasion d'échanger sur votre projet, de poser toutes vos questions et d'identifier la formule la plus adaptée à vos besoins.