Privacy Policy - myCarto
Data Controller:
MY CARTO – Zone d’activité Garosud, 137 rue Claude Balbastre, 34700 Montpellier, France
GDPR Contact: contact@abplussoftware.fr
1. Personal Data Collected
We collect several types of personal data through our website, depending on how you interact with it.
1.1 Data collected via contact forms
- First name and last name
- Email address
- Phone number
- Job title and company
Purpose: customer and prospect management, commercial communications and newsletters.
Legal basis: consent or legitimate interest.
1.2 Data collected via cookies and trackers
| Cookie type | Example / Tool | Purpose | Legal basis | Retention period |
|---|---|---|---|---|
| Necessary | WordPress technical cookies | Ensure proper website functionality (navigation, security, forms) | Legitimate interest | Session or until browser is closed |
| Analytics | Google Analytics (_ga, _gid) | Measure website traffic and user behavior | Consent | 24 months |
| Advertising / Remarketing | Google Ads | Display targeted ads and measure campaign performance | Consent | 6 months |
| Functional | Mailjet | Store user preferences and manage newsletter subscriptions | Consent | 24 months |
Note: No analytics or advertising cookies are activated without your prior consent.
1.3 Technical data
- IP address (anonymised when possible)
- Browser type and operating system
- Pages visited and time spent on the website
Purpose: website statistics and technical optimisation.
Legal basis: legitimate interest.
2. Purposes of Processing
Personal data is processed for the following purposes:
- Customer and prospect management
- Sending newsletters and marketing communications
- Website traffic analysis and user experience optimisation
- Content and advertising personalisation
- Website security and fraud prevention
3. Legal Basis for Processing
Data processing is based on:
- Consent: for non-essential cookies, marketing emails and advertising
- Legitimate interest: for website security, business management and performance optimisation
- Legal obligation: when required by applicable laws
4. Data Retention Periods
| Type of data | Retention period |
|---|---|
| Contact form data | 3 years after last contact |
| Analytics cookies | 24 months |
| Advertising cookies | 6 months |
| Server logs | 12 months |
| Marketing data (Mailjet) | 24 months after unsubscription |
5. Your Rights
In accordance with the GDPR, you have the following rights:
- Right of access to your personal data
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to object
- Right to data portability
- Right to withdraw your consent at any time
To exercise your rights, please contact: contact@abplussoftware.fr
6. Cookies and Consent Management
- Necessary cookies are automatically enabled as they are essential to website operation.
- Analytics and advertising cookies are only activated after explicit consent.
- You can manage or modify your preferences at any time via the cookie banner or your browser settings.
7. Data Processors and Data Transfers
Personal data may be shared with the following processors:
- Google (Analytics, Ads)
- Mailjet (email marketing)
- Website hosting provider
When data is transferred outside the European Union, appropriate safeguards are implemented, including Standard Contractual Clauses in accordance with GDPR requirements.
8. Data Security
MY CARTO implements appropriate technical and organisational measures to protect personal data, including:
- HTTPS encryption
- Strong passwords and restricted access
- Regular and secure backups
- No storage of sensitive data in plain text
9. Updates and Contact
This Privacy Policy may be updated from time to time. The most recent version is always available on the website.
For any questions or to exercise your data protection rights, please contact us at: contact@abplussoftware.fr